Posts tagged Flight delays
2016 Algarve Trophy
Quality Golf Destinations would like to introduce you to a fantastic trip the 2016 Algarve Trophy which will be taking place next June 5th – 10th 2016
This trip is a competition week and is Fully Escorted, Inclusive of 5 nights 5* Superior rooms, Half Board, 4 Rounds of Golf on 3 championship courses, Transfers & International Flights, Welcome Gift pack & Great prizes.
Our featured Venue – Penina Hotel & Golf Resort
The Home of Luxury Golf in the Algarve
Voted Portugal’s Leading Golf Resort by the World Travel Awards, Penina Hotel & Golf Resort is the glittering jewel in the Algarve’s crown. The resort, located in 360 stunning acres of perfect grounds, offers guests the choice of three on-site golf courses and is regarded by many as the spiritual home of golf in the Algarve. The Penina Hotel & Golf Resort boasts a selection of 188 traditionally designed and decorated rooms and suites, all of which enjoy spectacular Wi-Fi coverage, as do all public and common areas. In addition to the three spectacular golf courses at Penina, we are also pleased to offer you the most expansive selection of amenities and entertainment available anywhere in the Algarve. So, whether you are here for a stunning golfing getaway in the Algarve, or simply here to relax in the beautiful Portuguese sunshine with your family… Penina Hotel & Golf Resort is here to meet all your luxury needs. Penina Hotel & Golf Resort prides itself on offering the highest standards of amenities and services to all of our guests. From the moment you check in, until the moment you depart, we want to ensure you have the perfect stay.
The Finest Rooms & Suites in the Algarve
Penina Hotel & Golf Resort is proud to offer the an outstanding selection of rooms and suites, in this stunning Algarve golf resort. Enjoy the golf of your life, sun yourself by the pool, indulge yourself in the spa, dine in the finest restaurants… and then retire for a night of ultimate relaxation in outstanding surroundings.
Classic Rooms – Spread over 4 stunning floors, all Classic Rooms offer spectacular views of the resort and the stunning Monchique countryside. All have been very recently renovated and deliver modern, contemporary design, whilst giving a nod to traditional Portuguese style and luxury.
Superior Pool View Rooms – All Pool View Rooms offer splendid views of the pool and across our golf courses. Benefitting from a stunning recent refurbishment, all of these rooms have been decorated to the highest possible standards of taste and luxury, combining contemporary chic with traditional Portuguese style Our
Positioned in the western Algarve, Penina Hotel & Golf Resort is widely renowned as the true home of Portuguese golf. This is the only resort in Portugal to offer three golf courses… one of which, The Sir Henry Cotton Championship Course, is the first 18 hole course to have been constructed in the Algarve – and is legendary for some of the finest and most challenging golf in the world. Set in a stunning 360 acre estate, amidst an impressive array of natural landscape surroundings, the Penina Hotel & Golf Resort has been voted Portugal’s Leading Golf Resort by the World Travel Awards… whilst the marquee Sir Henry Cotton Championship Course has hosted 10 Portuguese Opens and scores of other prestigious tournaments.
Known as one of the most challenging – and satisfying – courses in the whole of Portugal, this marquee course is as unforgiving as it is beautiful. Flanked by streams, ditches and water hazards, the course is maintained to the highest standard… and boasts an extensive array of subtle slopes, elevated greens and breath-taking scenery.
A great combination course that provides 9 holes of solid, but gentle, practice for beginners… as well as 18 holes of challenging golf for the more seasoned player. With 18 well thought out holes, this course follows the principles laid down by the father of Portuguese golf, Sir Henry Cotton: the perfect course for golfers of every level and ability.
Weaving its way through the fairways of the Championship Course, this executive 9-hole course has been specifically designed for the intermediate golfer. Great for all-round holiday golf and a very enjoyable round. With reasonable short greens, accuracy off the tee, along with approach shots, provide all players a chance to practice their short game with aplomb.
The Penina Golf Academy provides a one-stop golf clinic designed to meet your needs. The Academy also boasts a state of the art driving range, considered one of the best in Europe, that caters for up to 70 golfers and includes 12 covered practice bays. Whether you’re a grizzled vet or budding novice… our Academy will improve your game.
the prices for this superb trip are as follows
Golfer Twin Share Single Supp.
Cost per Person £1230 £245
All prices are based on Twin share accommodation and include Half Board at the 5* JJW Penina Hotel & Golf Resort, Single supplements will apply for sole occupation of room. Return group transfers from Airport, and off resort golf courses.
Flights are from London Gatwick Airport and include golf club carriage, checked bag and carry on hand luggage. Flights from other airports are available but may incur a supplement.
Room upgrades and private transfers available at a supplement
Itinerary 5 Nights Algarve Trophy Escorted Golf trip
Sunday Day 1 – AM – Depart London Gatwick Airport : Arrive Faro Airport – Group transfer to JJW Penina Golf & Resort in Portimao approximately 1 hour drive.
optional afternoon practice round at Penina Resort.
Evening welcome drinks and dinner
Evening dinner in a choice of restaurants
Tuesday Day 3 –after breakfast, 2nd rd Algarve trophy at Palmares Golf resort
Evening dinner in a choice of restaurants
Wednesday Day 4 – after breakfast 3rd rd Algarve trophy at San Lorenzo Golf club
Evening dinner in a choice of restaurants
Thursday Day 5 – after breakfast final rd Algarve Trophy at Penina Championship course
Final Evening Prize presentation and dinner in Restaurant
Friday Day 6 – Check out of hotel after a leisurely breakfast, group transfer to Airport for your early afternoon flight home
(Please note, Itinerary is for information only and are subject to change, although hotels and golf courses will remain as shown)
Included in package:
International flights with checked Golf Clubs & Luggage,**
5 nights accommodation on twin share in Superior Pool view rooms,
Dinner in Resort Restaurants (
Return Group Airport and offsite golf transfers
Great daily and weekly prizes
Not included in package:
Buggies or cart hire,
Flight supplements may apply for alternative airport departures and for late bookings **
To Book simply visit the website and complete the booking form and return to;
PO Box 3186
For more information or to download a booking form please click on this link Algarve trophy Booking Form x 2
CANCELLED FLIGHTS, TROPICAL STORMS & FIRST TIME TRAVELLERS
Usually these newsletters are all about golfing adventures, exotic locations, topping up travel miles with numerous airlines and making you just a little bit jealous dear reader. This month’s is just a little bit different & covers cancelled/ delayed flights, bad weather & first time long haul travellers.
“This month’s offering is about the more serious side of travellers advice – cancelled flights, being caught in a tropical storm & the problems facing first-time long-haul travellers”.
Cancelled/ delayed flights
In this age of international travel, more and more people will be faced with the nightmare scenario of a cancelled or delayed flight.
A delayed flight is bad news, especially if it jeopardises interconnecting flights. In this situation airlines are usually excellent at offering options (usually while you are flying). Sometimes interconnecting flights are held if a delayed plane has a lot of its passengers on board. Sometimes you will miss the next flight & it’s important you follow the given instructions closely as airport transfers, finding information/ ticket desks can involve lots of walking!! Reclaiming luggage/ getting through immigration obviously complicate the issue. Unfortunately there is no magic wand to waive as transfers to hotels, etc may be the inevitable outcome. I guess the best advice I’ve ever received was; “When we land you need to run amazingly quickly”!!!!
Something’s to consider are:
- Listen carefully to instructions on the plane; it can save you time & long walks!!
- Know your itinerary & read it carefully; don’t think you know it as you can easily get travel legs and times mixed up
- If you have missed your connecting flight talk politely with the airline information desk about alternative options; it’s easy to start shouting & get upset, this will not get you on another plane!!
- Finally if you have people waiting for you at your destination try and let them know.
A delayed flight is bad enough; a cancelled flight can be a nightmare. Fortunately cancelled flights are not that frequent but they can seriously disrupt your plans and ultimately spoil your holiday or business trip.
A cancelled flight can be caused by many things, such as; mechanical failure of plane, planes out of position on their schedules, etc, but for whatever the reason it is always seriously inconveniencing for you and your fellow travellers.
I have had 3 flights cancelled on me (and before you say it I am not unlucky as far as flights are concerned).
The first was to the French Alps from London Heathrow, (we wanted lots of snow, it was just brought to Heathrow for us), so no plane!!! The travel company were brilliant and after some persuading organised a coach to drive overnight to the Alps. After all these years, a belated thanks to the two coach drivers who were real stars, (both real cockneys whose only words seemed to be; ‘Corr Blimey Mate’)
The second was a flight back from Hamburg to Manchester. This was the first time it had happened to me on my own so to speak; crikey what to do? I was stood looking at the Departure Board willing the flight to turn from “Cancelled” to “Only kidding” when a fellow passenger said, ‘you are going from Hamburg to Manchester’? ‘Was’, I replied. ‘Well doesn’t worry follow me’, said my guardian angel in a business suit. Off we went to the airline desk. It was at this point I realised 2 things:
- 1. Don’t hang about at the departure gate & get straight to the airline desk, (this gets you in front of a queue that will be about as long as a plane!!
- 2. When at airline desk speak in a friendly conciliatory voice. Remember it’s not the airline staffs fault.
My guardian angel went through the options with the counter staff and quickly established that a flight to Munich and then to Manchester was our best option. We were quickly booked in and in what seemed like a few seconds were through immigration and having a long cool beer, (I got the drinks in of course as you always should do for guardian angels).
The third and most resent happened 2 days ago. I flew into Bangkok, checked into the wonderfully friendly Dusit Thani and then checked out next day for a 2 day business trip to Hong Kong. Upon arrival at the airport I was met with long queue at the departure gate and the departure boards saying nothing other than a 2pm flight. Having checked in on line and with only hand luggage I wasn’t sure about going straight through immigration? I asked an official (he had a badge), he told me to push through the crowd and ask at a particular desk. Here I was told the flight was cancelled and I could go the next day. As I was only going for 2 days the option of a next day flight, overnight accommodation, etc was not really feasible. Explaining this I was sent to the airline information desk. At this point points 1 & 2 from above were vindicated.
- 1. Only a small queue
- 2. I kept smiling at the airline staff who was trying to deal with a very irate man who wanted to be put on another plane immediately!! When they got to me (still smiling) they were relieved to deal with polite person & as helpful as they could be.
We quickly established that as it was a holiday weekend in Hong Kong all other flights were full. I therefore informed the staff I required a full refund. This was not something they could do so I have to get it back from the airline. So back in a taxi to the Dusit Thani, where very surprised staff checked me back in again!!
Now you must think, ‘Why is he telling me all this’, as a weekend in Bangkok is as good as a weekend in Hong Kong!!! You are right of course and I really shouldn’t grumble, which I am not. The point I want to make is that all my other Hong Kong arrangements, hotel booking & return flight had also gone out the window!!
When you book with Quality Golf Destinations Ltd your holiday/ travel arrangements are covered by our TTA bonding. TTA bonding like its sister ABTA covers all your costs. When you book with us your money goes into a trust account which we can’t touch until you have returned from your holiday. If you book everything separately yourself, (crikey we all think we can do it better & cheaper), remember you will have to claim all things back separately, (a long process with no guarantee of success).
Also read carefully the small print on cheap deals you may see. These usually state you have no chance of getting your money back!!!!
Finally on a light note, I write this in my hotel room waiting for a tropical storm to hit Bangkok. Nothing we can do about the weather, granted, but we can follow local advice.
I was going to go for a walk but with the high winds starting to pick up, I was advised by the door staff to beware of flying objects, such as street vendors’ apparel!!! To be hit by a flying mango off a market stall is one thing, by the whole stall is definitely another!!! So:
- Listen to local advice
- Don’t think you know best
- Don’t get into areas where you can’t get back from
Do what I’m doing and sit it out & only start to panic when the hotel runs out of beer!!
Finally, finally, whilst watching the footie in the ubiquitous Irish Bar, I got chatting to a young couple who were not only in Thailand for the first time, they were also doing their first long-haul travel adventure.
They both confessed they had booked a three week trip & were planning to do Bangkok, Phuket & Koh Samui, but with nothing booked except 3 nights in a BKK hotel. We discussed numerous options (including learning about Thai cuisine) & our manager in Thailand, Tan will no doubt sort out an itinerary to make their trip one to remember. This encounter got me thinking about planning these sorts of adventure.
- When you’ve booked your flight go on-line & book your seats so you are guaranteed to sit together
- Check out your destination, its local things to do, sights to see; If possible book things in advance, it will save time & may avoid disappointment
- If travelling around, check for travel options; don’t leave it till last minute to realise something’s are a none starter
- Check out hotel locations; to get the best out of your holiday, as they say its ‘location, location, location’
Finally whatever you are doing, enjoy your hard earned holiday.
At Quality Golf Destinations we tailor make the golf package to meet your needs, if you are interested in a Holiday Golf based or not, Contact Rachel or Rob on 01782 510800 or email